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File #: 2023-2227    Version: 1
Type: Resolution Status: Passed Finally
File created: 11/22/2023 In control: Committee on Innovation, Performance, Asset Management, and Technology
On agenda: 11/28/2023 Final action: 12/12/2023
Enactment date: 12/12/2023 Enactment #: 845
Effective date: 12/16/2023    
Title: Resolution authorizing the Mayor, the Director of the Department of Innovation & Performance, and the Office of the Mayor, on behalf of the City of Pittsburgh, to enter into an agreement or agreements or amendments thereto with Incapsulate, to upgrade the City's Customer Relationship Management (CRM) system and our related capabilities and processes, at a cost not-to-exceed Five Hundred Ten Thousand Dollars ($510,000) over one year, subject to appropriation by City Council in future budget years.
Indexes: AGREEMENTS
Attachments: 1. 2023-2227 Cover Letter-Incapsulate legislation letter - signed, 2. Summary 2023-2227

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Resolution authorizing the Mayor, the Director of the Department of Innovation & Performance, and the Office of the Mayor, on behalf of the City of Pittsburgh, to enter into an agreement or agreements or amendments thereto with Incapsulate, to upgrade the City’s Customer Relationship Management (CRM) system and our related capabilities and processes, at a cost not-to-exceed Five Hundred Ten Thousand Dollars ($510,000) over one year, subject to appropriation by City Council in future budget years.

 

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Be it resolved by the Council of the City of Pittsburgh as follows:

 

Section 1.                     The Mayor, the Director of the Department of Innovation & Performance, and the Office of the Mayor, are authorized to enter into an agreement or agreements or amendments thereto with Incapsulate, to upgrade the City’s Customer Relationship Management (CRM) system and our related capabilities and processes, at a cost not-to-exceed Five Hundred Ten Thousand Dollars ($510,000) over one year, subject to appropriation by City Council in future budget years.

 

1030287500.53509.00                                          $510,000

 

TOTAL NOT TO EXCEED:                                            $510,000

 

Section 2.                     The agreements or agreements and amendments are subject to the approval of the City Solicitor as to form.

 

Section 3.                     Any ordinance or Resolution or part thereof conflicting with the provisions of this Resolution is hereby repealed so far as the same affects this Resolution.