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File #: 2021-2003    Version: 1
Type: Resolution Status: Passed Finally
File created: 10/8/2021 In control: Committee on Innovation, Performance and Asset Management
On agenda: 10/12/2021 Final action: 10/26/2021
Enactment date: 10/26/2021 Enactment #: 727
Effective date: 11/1/2021    
Title: Resolution authorizing the Mayor and the Director of Innovation & Performance to enter into a one (1) year agreement with Vision Point Systems ("VPS") to obtain Twilio Flex support services to meet the needs of the City of Pittsburgh at a sum not to exceed Thirty Thousand Dollars ($30,000).
Indexes: AGREEMENTS
Attachments: 1. 2021-2003 Cover Letter-VPS Letter - signed, 2. 2021-2003 -WCP21-053 Vision Point Systems, 3. Summary 2021-2003

Title

Resolution authorizing the Mayor and the  Director of Innovation & Performance to enter into a one (1) year agreement with Vision Point Systems ("VPS") to obtain Twilio Flex support services to meet the needs of the City of Pittsburgh at a sum not to exceed Thirty Thousand Dollars ($30,000).

 

Body

Be it resolved by the Council of the City of Pittsburgh as follows:

 

Section 1.    Resolution authorizing the Mayor and the  Director of Innovation & Performance to enter, on behalf of the City of Pittsburgh, into a one (1) year agreement with Vision Point Systems ("VPS") to obtain Twilio Flex support services. The general objective of retaining VPS, is to provide exceptional and reliable services for our call centers.

 

Section 2.    Funds for said agreement shall be paid from the following accounts:

 

2022

11101.103000.55.55201.2022                                                                $30,000

 

Section 3.    Said Agreement shall be in a form approved by the City Solicitor.