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Resolution authorizing the Mayor and the Director of the Department of Innovation & Performance to enter into a one (1) year agreement with ZenCity, with the option to renew for another year. ZenCity is a SaaS, which analyzes data from social media, city hotlines and other relevant sources, and provides local government stakeholders with detailed, real time insights about citizen’s sentiment during COVID-19. The Mayor’s Office requested this tool as part of it ongoing COVID-19 response. The cost will not exceed Thirty Thousand Dollars ($30,000) in the first year.
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Be it resolved by the Council of the City of Pittsburgh as follows:
Section 1. Authorizing the Mayor and the Director of the Department of Innovation & Performance, on behalf of the City of Pittsburgh, to enter into a one (1) year agreement with ZenCity. The post COVID-19 “new normal” has brought residents’ online discourse to an all-time high in the United States, as more people are using the internet to voice their thoughts, questions and concerns. ZenCity provides real-time data on a wide-scale, so that Mayor’s Office can obtain a quick feedback loop as they shape their policies, actions and resident-facing messaging strategy. The cost will not exceed Thirty Thousand Dollars ($30,000) in the first year.
11101 103000.53.53509.2021 $30,000
Section 2. Said Agreement or Agreements shall be in a form approved by the City Solicitor.