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Resolution amending Resolution 718-2022, authorizing the Mayor and the Director of the Department of Innovation & Performance, on behalf of the City of Pittsburgh, to enter an agreement or agreements, and amendments thereto, with Computronix (USA) Inc., for subscribed services to handle day-to-day maintenance and support of OneStopPGH, including to address any defects that may arise with the system and to define Service Level Agreements (SLA) for resolution time, meeting the needs of the City of Pittsburgh, by increasing the approved amount by One Million Six Hundred Sixteen Thousand Two Hundred Eighty-One Dollars ($1,616,281) for an amended total cost not-to-exceed Two Million Eight Hundred Forty Thousand Seven Hundred Sixty-Three Dollars ($2,840,763) over six years.
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Be it resolved by the Council of the City of Pittsburgh as follows:
Resolution 718-2022, "Authorizing the Mayor and the Director of the Department of Innovation & Performance, on behalf of the City of Pittsburgh, to enter an agreement or agreements, and amendments thereto, with Computronix (USA) Inc., for three (3) years to handle day-to-day maintenance and support of OneStopPGH, including to address any defects that may arise with the system and to define Service Level Agreements (SLA) for resolution time, meeting the needs of the City of Pittsburgh at a sum not to exceed One Million, Two Hundred Twenty-Four Thousand, Four Hundred Eighty-Two Dollars ($1,224,482)" is hereby amended as follows:
Section 1. Authorizing the Mayor and the Director of the Department of Innovation & Performance, on behalf of the City of Pittsburgh, to enter an agreement or agreements, and amendments thereto, with Computronix (USA) Inc., for subscribed services to handle day-to-day maintenance and support of OneStopPGH, including to address any defects that may arise with the system and to define Service Level Agreements (SLA) for resolution time, meeting the needs of the City of Pittsburgh, by increasing t...
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